The company Erelis, mindful of individuals’ rights—particularly with regard to automated processing—and committed to transparency with its clients, has implemented a policy covering all such processing, the purposes pursued, and the means available to individuals so they can best exercise their rights.

For further information on the protection of personal data, please visit: https://www.cnil.fr/

Continuing to browse this site constitutes unconditional acceptance of the following terms and conditions of use.

The version of these terms of use currently online is the only version enforceable for the entire duration of use of the site and until it is replaced by a new version.

Article 1 – Legal Notice

1.1 Site (hereinafter “the Site”):
Erelis

1.2 Publisher (hereinafter “the Publisher”):
Erelis SARL with share capital of €12,000
Registered office: 20, rue des Peupliers, L-2328 Hamm, Luxembourg
Represented by Floriano Cardosi, in the capacity of Managing Director
Registered in Luxembourg.
Phone: +352 621 689 553
Email: floriano@erelis.lu

1.3 Hosting provider (hereinafter “the Host”):
Erelis is hosted by OVH, whose registered office is 20, rue des Peupliers, L-2328 Hamm, Luxembourg.

Article 2 – Access to the Site

Access to and use of the Site are for strictly personal purposes. You agree not to use this Site and the information or data it contains for commercial, political, or advertising purposes or for any form of commercial solicitation, in particular unsolicited emails.

Article 3 – Site Content

All trademarks, photographs, texts, comments, illustrations, images (animated or not), video sequences, sounds, and all computer applications that may be used to operate this Site—and more generally all elements reproduced or used on the Site—are protected by applicable intellectual property laws.

They are the full and exclusive property of the Publisher or its partners. Any reproduction, representation, use, or adaptation, in any form whatsoever, of all or part of these elements—including computer applications—without the prior written consent of the Publisher is strictly prohibited. The fact that the Publisher does not initiate proceedings upon becoming aware of unauthorized uses does not constitute acceptance of such uses or a waiver of prosecution.

Article 4 – Site Management

For proper management of the Site, the Publisher may, at any time:
– suspend, interrupt, or limit access to all or part of the Site, or reserve access to the Site, or certain parts of it, to a specific category of internet users;
– remove any information that may disrupt its operation or that contravenes national or international laws;
– suspend the Site in order to proceed with updates.

Article 5 – Liability

The Publisher cannot be held liable in the event of failure, breakdown, difficulty, or interruption of operation preventing access to the Site or any of its features.

The device you use to connect to the Site is your sole responsibility. You must take all appropriate measures to protect your device and your own data, particularly from internet-borne viral attacks. You are also solely responsible for the websites and data you consult.

The Publisher cannot be held liable in the event of legal action against you:
– due to your use of the Site or any service accessible via the internet;
– due to your failure to comply with these general terms.

The Publisher is not liable for damage caused to you, to third parties, and/or to your equipment due to your connection to or use of the Site, and you waive any action against the Publisher on those grounds. If the Publisher becomes the subject of amicable or legal proceedings as a result of your use of the Site, it may seek indemnification from you for all losses, sums, judgments, and costs arising from such proceedings.

Article 6 – Hyperlinks

Users are authorized by the Publisher to set up hyperlinks to all or part of the Site. Any link must be removed upon simple request by the Publisher.

Any information accessible via a link to other sites is not published by the Publisher. The Publisher has no rights over the content present in the said link.

Article 7 – Collection and Protection of Data

Your data is collected by Erelis.

“Personal data” means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number, or to one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

The personal information that may be collected on the Site is primarily used by the Publisher to manage its relationship with you and, where applicable, to process your orders.

Personal data collected:
– Name and email address, if the contact form is completed.

Article 8 – Your Rights of Access, Rectification, and Delisting

In accordance with the regulations applicable to personal data, users have the following rights:

– Right of access: you may exercise your right of access to learn about the personal data concerning you by writing to the email address below. In this case, before implementing this right, the Platform may request proof of the user’s identity to verify its accuracy;
– Right to rectification: if the personal data held by the Platform are inaccurate, you may request that the information be updated;
– Right to erasure: users may request the deletion of their personal data, in accordance with applicable data protection laws;
– Right to restriction of processing: users may request that the Platform restrict the processing of personal data in the cases provided for by the GDPR;
– Right to object to processing: users may object to their data being processed in the cases provided for by the GDPR;
– Right to data portability: users may request that the Platform provide them with the personal data they have supplied, for transmission to a new Platform.

You can exercise these rights by contacting us at:
16, avenue Pasteur, L-2310 Luxembourg
or by email at: floriano@erelis.lu

Any request must be accompanied by a photocopy of a valid, signed identity document and indicate the address at which the Publisher can contact the requester. A response will be sent within one month of receipt of the request. This one-month period may be extended by two months if the complexity of the request and/or the number of requests so requires.

Furthermore, since Law No. 2016-1321 of 7 October 2016, individuals who so wish may organize the fate of their data after their death. For more information, visit the CNIL website: https://www.cnil.fr/.

Users may also lodge a complaint with the CNIL via its website: https://www.cnil.fr. We recommend that you contact us first before filing a complaint with the CNIL, as we are at your full disposal to resolve your issue.

Article 9 – Use of Data

Personal data collected from users is intended to provide the Platform’s services, improve them, and maintain a secure environment. The legal basis for processing is the performance of the contract between the user and the Platform. Specifically, data is used for:

– access to and use of the Platform by the user;
– management of the Platform’s operation and optimization;
– implementation of user support;
– verification, identification, and authentication of data transmitted by the user;
– personalization of services by displaying advertising based on the user’s browsing history and preferences;
– prevention and detection of fraud and malware and management of security incidents;
– management of any disputes with users;
– sending commercial and advertising information according to the user’s preferences.

Article 10 – Data Retention Policy

The Platform retains your data for as long as necessary to provide its services or support.

To the extent reasonably necessary or required to meet legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain certain of your information as needed, even after you have closed your account or we no longer need it to provide you with our services.

Article 11 – Sharing Personal Data with Third Parties

Personal data may be shared with third-party companies exclusively within the European Union, in the following cases:

– when the user publishes information in the Platform’s public comment areas;
– when the user authorizes a third-party website to access their data;
– when the Platform uses service providers to provide user support, advertising, and payment services. These providers have limited access to user data in the course of performing these services and are contractually obliged to use it in compliance with applicable personal data protection regulations;
– where required by law, the Platform may transmit data to respond to claims against the Platform and to comply with administrative and judicial procedures.

Article 12 – Commercial Offers

You may receive commercial offers from the Publisher. If you do not wish to, please click the following link: contact@erelis.lu.

Your data may be used by the Publisher’s partners for marketing purposes. If you do not wish this, please click the following link: contact@erelis.lu.

If, while browsing the Site, you access personal data, you must refrain from any collection, any unauthorized use, and any act that could constitute an invasion of privacy or harm to individuals’ reputations. The Publisher disclaims all liability in this regard.

Data is retained and used for a period in accordance with the legislation in force.

Article 13 – Cookies

What is a “cookie”?
A “cookie” or tracker is an electronic file deposited on a device (computer, tablet, smartphone, etc.) and read, for example, when viewing a website, reading an email, or installing or using software or a mobile application, regardless of the type of device used (source: https://www.cnil.fr/fr/cookies-traceurs-que-dit-la-loi).

The Site may automatically collect standard information. All information collected indirectly will be used only to monitor the volume, type, and configuration of traffic using this Site, to develop its design and layout, and for other administrative and planning purposes, and more generally to improve the service we offer you.

If applicable, “cookies” from the Site Publisher and/or third-party companies may be placed on your device with your consent. In this case, when you first browse this Site, a banner explaining the use of “cookies” will appear. Before continuing to browse, the client and/or prospect must accept or refuse the use of such “cookies.” Consent given will be valid for thirteen (13) months. The user can disable cookies at any time.

Cookies used on this Site:
– Session cookies that allow WordPress to function normally.

The lifespan of these cookies is thirteen months.

Article 14 – Collection and Processing of Personal Data

In the course of its activities, Erelis SARL may collect personal data via its contact forms and its online estimation tool.

The data collected (first name, last name, company, email, telephone number, and information relating to the project or quotation request) is provided voluntarily by the user in order to allow Erelis to:

• respond to their contact or estimation request,

• prepare a personalised quotation,

• follow up with them as part of the commercial relationship,

• and, with their explicit consent, send informational or marketing communications.

This data is retained for a maximum period of 3 years from the date of the last contact, unless a longer period is required by law.

The information collected is hosted on OVH’s secure servers and transmitted to Erelis’s professional email addresses, exclusively for internal processing purposes.

Erelis undertakes not to sell, rent or transfer this data to third parties.

Article 15 – Data Controller

The data controller is:
Erelis SARL
20 rue des Peupliers, L-2328 Hamm, Luxembourg
Email: contact@erelis.lu

Any request relating to the management or deletion of your data may be addressed to this email address.

Article 16 – Users’ Rights

In accordance with Regulation (EU) 2016/679 (GDPR) and the Law of 1 August 2018 on the protection of individuals with regard to the processing of personal data, each user has the following rights:

• right of access,

• right to rectification or erasure,

• right to object,

• right to restriction of processing,

• right to data portability.

To exercise these rights, simply send an email to contact@erelis.lu with the subject line “Personal Data Protection.”

Article 17 – Photographs and Product Representation

Product photographs accompanying their descriptions are not contractual and do not bind the Publisher.

Article 18 – Governing Law

These terms of use are governed by French law and subject to the jurisdiction of the courts of the Publisher’s registered office, without prejudice to a specific allocation of jurisdiction arising from a specific statutory or regulatory text.

Article 19 – Contact Us

For any questions or information regarding the products presented on the Site or concerning the Site itself, you can leave a message at: floriano@erelis.lu.